Ross Mortgage has exceeded my expectations throughout my home buying process. Specifically, Danielle, Kelly, and Jill (my mortgage team), and my realtor Jim have all been amazing. They were swift to make an offer and they led me through the entire process in a very professional and friendly manner. Every one of my questions was answered promptly and they encouraged me to reach out to them anytime I had a question or concern. They worked so hard to get me closed quickly and we closed without any delay despite a few obstacles that were beyond anyone’s control (the big power outage and urgent family/medical matters). I was very impressed with the work ethic of this team. The customer service I have experienced has been top notch, all the way from the pre-qualification through Closing Day. I would recommend this team to anyone!